Revenue On-Line Service (ROS)
- Revenue On-Line service
- How do I make a payment using ROS
- How to access ROS
- How to register for ROS
- Is ROS confidential and secure?
- What are the benefits of using ROS?
- Other features included on ROS
- Who to contact with queries on ROS?
- PAYE Services in myAccount – Revenue’s Online Service for employees
1. Revenue On-Line service
The Revenue On-Line Service (ROS) is Revenue's interactive internet facility providing business customers with a quick, secure and cost effective method to conduct their business electronically with Revenue.
ROS also provides facilities for PAYE employees to view their Revenue PAYE record, including personal profile information, and to view, claim or amend a range of tax credits and incomes during one ROS session. The information held in their Revenue Profile will determine the availability to them of certain tax credits and reliefs.
Through ROS an employer can do the following:
- Receive employer copy tax credit certificates for employees
- Upload forms P45 in respect of employees who commence or cease employment
- Notify Revenue on form P46 of a new employee commencing or recommencing where they do not have a form P45 from their previous employer
- File monthly and quarterly P30s
- File employer's end of year return (P35)
Customer information services on ROS can be accessed to instantly view full details of payments made, returns filed and collection details covering the last seven years.
ROS also has the facility for paying and filing online, filing only or paying only. All payments can be made by ROS Debit Instruction or Debit/Credit card.
2. How do I make a payment using ROS
There are currently three methods of making payments through ROS:
ROS Debit Instruction (RDI)
The Debit Instruction method requires that you must complete a ROS Debit Instruction (RDI) in order to make payments for any of the taxes available in ROS. The RDI includes details of your bank account from which Revenue can collect the appropriate liability at the due date.
The RDI can be completed online on the ROS site, digitally signed and digitally transmitted to Revenue. Once the RDI has been set up on ROS, each individual payment for the requisite amount and period must then be authorised by the customer.
The second payment method currently available in ROS is by way of Debit/Credit card. When a payment is due and is being paid online, the details of the Debit/Credit card are input and each individual payment must be authorised.
An online banking facility is available for the payment of Income Tax and Capital Gains Tax only. After selecting the online banking option the customer signs in to online banking and authorises the payment.
3. How to access ROS
ROS can be accessed via Revenue's homepage. You can explore a number of features of ROS from the ROS homepage without any requirement to register. Comprehensive Help and Frequently Asked Questions (FAQs) are available throughout the site and there are also online demonstrations available to take you through the main features of the site.
4. How to register for ROS
ROS has a simple three-step registration process. From the ROS homepage click on 'Register' under the 'Self-Employed, Business and Practitioners' and follow the three-step process. You will be issued with a Digital Certificate when you have completed the three steps. Your Digital Certificate enables you to access ROS and utilise its full range of services.
To ensure the security of the service, the registration process involves issuing correspondence by post. The whole process typically takes eight working days, so you should be sure to start the process well in advance of any filing deadlines that may apply.
5. Is ROS confidential and secure?
Yes. You can be certain that information accessed or transmitted through ROS on the Internet is secure. Revenue have invested considerable time and expertise to safeguard the security of ROS and are using the latest technologies to ensure a confidential and secure channel for the electronic filing of returns. Confidentiality and integrity of the data transmitted through ROS is assured.
6. What are the benefits of using ROS?
- Online calculation facilities
- Simpler user friendly return forms
- Prompt repayments
- Secure 24 / 7 / 365 access
- Instant acknowledgement
- Effective and efficient use of time - no duplication
- Elimination of clerical error
- Environmentally friendly.
7. Other features included on ROS
- A secure mailbox housed on the ROS site where copies of all documents are kept. These can be accessed at any time using the search facility.
- Both online and offline facilities. The offline system allows you to complete the forms on your own PC without being logged on to the internet. Once the offline form is complete simply log on to the ROS site and upload the completed form.
- There is a detailed Help system, as well as Frequently Asked Questions (FAQs) and demonstrations throughout the site.
- The system operates on most platforms and browsers.
- The system is compatible with screen reader technology for visually impaired customers.
- An access control system which allows the ROS administrator within the firm to control ROS authorities locally.
- A LoCall Helpdesk to assist customers with technical queries at: 1890 20 11 06
8. Who to contact with queries on ROS?
The ROS Help Desk phone number is LoCall 1890 20 11 06 or for callers outside the Republic of Ireland, + 353 1 70 23 021. Staff at the ROS Help Desk will answer your queries on any technical issues concerning ROS. You can also e-mail ROS at email@example.com
ROS Liaison Officers have been appointed in Revenue offices throughout the country to assist with ROS related tax queries. If you require further information or assistance regarding ROS you should contact the ROS Liaison Officer in your local Revenue office. You can view the full list of ROS Liaison Officers from the Help link on the ROS Homepage which can be accessed via Revenue's website.