Customs Division

Please note: Customers with Vehicle Registration Tax queries should refer to the VRT section for further information.

Please note that the rates charged for the use of 1890 (LoCall) numbers may vary among different service providers. It is recommended that you only ring these numbers using a landline as calls made using mobiles may be expensive.

Unless otherwise stated, the postal address for Customs Division is:
Government Offices,
St. Conlon's Road,
Nenagh,
Co. Tipperary.

Contact details for Customs Division
Branch & Function(s) carried out Telephone Fax Email
Customs Procedures Branch,
Classification Unit

  • Tariff classification of goods for customs purposes, including Binding
    Tariff Information (B.T.I.)
067 63370

1890 62 63 64
067 32385 tarclass@revenue.ie
Customs Procedures Branch,
Origin & Valuation Unit

  • Origin of goods for customs purposes
  • Preferential Tariff Treatment (incl G.S.P.)
  • Quotas
  • Valuation of goods for customs purposes
    (policy aspects)
067 63213

1890 62 63 64

067 63427

1890 62 63 64
067 63388 Origin&QuotaSection@revenue.ie
Customs Procedures Branch,
Economic Procedures Unit

  • Inward Processing
  • Outward Processing
  • Processing under Customs Control
  • Warehousing (Customs)
  • Free Zones
  • End-Use
  • Bonds
  • Transit Sheds
  • Sufferance Wharves
  • Container Compounds
067 63204
067 63237

1890 62 63 64
067 32373 revcep@revenue.ie
Customs Procedures Branch,
Reliefs Unit

  • Civil Aviation (customs aspects)
  • Returned Goods
  • Permanent Relief from Import Duties
  • Temporary Relief from Import Duties
  • ATA Carnets
  • Diplomatic Privilege
  • VAT at point of entry
  • Ships' Stores
  • Anti-dumping Duty
  • Countervailing Duty
  • Mercantile Marine Issues
  • Registry of Shipping
  • Receiver of Wreck
  • Light Dues
067 63229
067 63380

1890 62 63 64
067 32381 customsreliefs@revenue.ie
Customs Procedures Branch,
Authorisations Unit

  • Authorised Economic Operator (AEO) Programme
  • Local Clearance
  • Simplified Declarations
  • Approval of Bulk Entry
067 63103
067 63223
067 63381
067 63416

1890 62 63 64
067 32373 aeo@revenue.ie
Customs Procedures Branch,
Export Unit

  • Baggage Policy
  • Export Policy
067 63212
067 63219

1890 62 63 64
067 32381
exportpolicy@revenue.ie
Customs Procedures Branch,
Import Unit

  • Import Policy
  • Postal Traffic (policy aspects)
067 63262
067 63344

1890 62 63 64
067 32381 importpolicy@revenue.ie
Customs Procedures Branch,
Mutual Assistance Unit

  • Mutual Assistance and International Agreements dealing with co-operation
    in combating customs fraud
  • Irish Presidency – residual matters
067 63329

1890 62 63 64
067 32381 customsmutualassistance@revenue.ie
Customs Procedures Branch,
Prohibitions & Restrictions Unit

  • Intellectual Property Rights
  • Product/Food Safety
  • Drug Precursors
  • All other prohibitions & restrictions
  • Dual-Use Exports
  • UN Sanctions
  • Dangerous Chemicals
  • CITES
067 63155
067 63330
067 63441
067 63312

1890 62 63 64
067 63331 rcpr@revenue.ie
International, TOR, Transit & Support Branch,
Transit Unit
  • Transit (policy aspects)
  • TIR Convention
  • Container Convention
  • Merchants' Requests for Customs
    Attendance
067 63440

1890 62 63 64
  transitpolicy@revenue.ie
International, TOR, Transit & Support Branch,
Traditional Own Resources (TOR) Unit
  • TOR Accounting
  • Customs Appeals
  • Customs Debt
  • EU Customs Audits
  • Refunds/Remission/Recovery of Customs
    Duty (policy)
  • Accounting Procedures for SASP (Single Authorisation for Simplified Procedure)
  • Cash Controls
067 63211
067 63211

1890 62 63 64
067 44126 cashcontrols@revenue.ie
International, TOR, Transit & Support Branch,
International Unit
  • EU Policy Issues
  • World Customs Organisation (WCO)
  • Other International Policy Issues
067 63232
067 63335

1890 62 63 64
067 63331 customsinternational@revenue.ie
International, TOR, Transit & Support Branch,
Support Services Unit
  • Corporate & Logistical support for other Customs Branches
  • EU Customs 2020 Programme
067 63498
067 63492
067 63382

1890 62 63 64
067 32381 nenaghsup@revenue.ie
AEP/E-Customs Branch,
eCustoms Helpdesk

Trader support for:
  • Automated Entry Processing (AEP) -
    Import & Export SAD declarations
  • Registration of Economic
    Operators (EORI)
  • Electronic Manifest System (EMS)
  • Transit system (NCTS)
  • Import Control System (ICS)
1890 204 304


Outside Ireland
+353 67 63139
+353 67 63397 ecustoms@revenue.ie
AEP/E-Customs Branch,
AEP Accounts
  • AEP Accounts
  • Deferred Payments
Lo Call
1890 204 304

Outside Ireland
+353 67 63139
+353 67 63397 ecustoms@revenue.ie
Customs Legislation Consolidation Branch *
  • Consolidation and Modernisation of
    Customs Legislation
(01) 858 9369
(01) 858 9376
01 6718719  

* Customs Legislation Consolidation Branch
Ship Street
Dublin Castle
Dublin 2

 

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