South West Region

The region is sub-divided into Revenue Districts. Each District is responsible for Customer Service, Compliance and Audit functions for the taxes and duties for persons living in and businesses managed and controlled in its geographical area.

Please Note:
From 01/04/16 all queries about Tax Clearance (including the submissions of TC1 forms) are dealt with by the Collector Generals Office.

Please note that the rates charged for the use of 1890 (LoCall) numbers may vary among different service providers. It is recommended that you only ring these numbers using a landline as calls made using mobiles may be expensive.

PAYE

In the South West Region, there is a single correspondence address for all PAYE contacts and a single LoCall Telephone number for telephone enquiries for PAYE customers.

South West Regional PAYE (LoCall) number: 1890 222 425

Callers from outside the Republic of Ireland: 353 17023011

PAYE customers who wish to do business through Irish can ring 1890 222 425 and select option 9.

Note:

Please note that the PAYE LoCall telephone service is available from 09:30 to 16.00 Monday to Friday.

Please bear with us during PAYE peak demand period from January to March. For the fastest possible service use PAYE Anytime which is accessible through myAccount. If you haven’t already registered for myaccount you can do so now - Register for myaccount.

If you are already registered for PAYE Anytime you will be able to login using your existing PAYE Anytime PIN.

For further information refer to myAccount FAQs and PAYE Customers - Useful Information.

Please note that rates charged for the use of 1890 (LoCall) numbers may vary among different service providers.

Address and Telephone number for all PAYE contacts
Address Phone E-mail
Office of the Revenue Commissioners,
South West Region,
PAYE Mail Centre,
P.O. Box No. 327,
Churchfield,
Cork.
LoCall
1890 222 425
SWPAYE@revenue.ie
Address and opening hours for Public Offices
Address Opening Times E-mail
Revenue House
Blackpool
Cork
T23 W922
9.30am-4pm Please use the secure 'MyEnquiries' service
available through myAccount or ROS
River House
Charlottes Quay
Limerick
V94 X4D6
10am-4pm
Mon-Fri
Limerick/Clare customers
Please use the secure 'MyEnquiries' service
available through myAccount or ROS
Spa Road
Traleee
Co.Kerry
V92 HYF7
By appointment only Please use the secure 'MyEnquiries' service
available through myAccount or ROS

*All Online enquiries can be made securely via MyEnquiries through either MyAccount or ROS.

South West Regional Business Taxes

South West Regional Business Tax Lo Call Number for IT/CT, CGT, VAT, RCT and Registrations: 1890 368 378.

Callers from outside the Republic of Ireland: 353 1 7023040.

Business customers who wish to do business through Irish can ring 1890 368378 and select option 9.

South West Regional Business Taxes telephone is available from 9.30am-4pm Mon-Fri.

Vehicle Registration Tax (VRT)

The Revenue Commissioners have appointed the National Car Testing Service (NCTS) to carry out a range of vehicle registration functions on their behalf.

Accordingly, it is no longer possible to register a vehicle at a Revenue public office. Instead, the vehicle must be brought to an NCTS Centre for registration. More information is available from VRT Section on the website.

Revenue staff in the South West Region will continue to deal with some vehicle registration queries such as transfers of residence applications, temporary exemptions and appeals. Exemption applications should be posted to the Revenue office in the county in which you reside. Applicants will be contacted to arrange appointments where necessary. The relevant forms and leaflets are available from VRT Section on the website.

South West Region Contact details for Vehicle Registration Tax - Telephone and E/Mail Queries only
Address phone e-mail
Cork/ Kerry/ Limerick/ Clare :
Revenue House,
Assumption Road,
Blackpool,
Cork
T23 W922
Monday - Friday: 10 a.m. - 4 p.m.
021 6027066 swregionvrt@revenue.ie

Capital Acquisitions Tax (CAT)

In the South West Region, there is a new contact point for Capital Acquisitions Tax and a single telephone number for telephone enquiries for Capital Acquisitions Tax customers.

Address and Telephone number for all CAT contacts
Address Phone e-mail
Capital Acquisitions Tax Unit,
Revenue House,
Assumption Road,
Blackpool,
Cork
T23 W922
021 6027069

Monday - Friday:
09:30a.m. - 4 p.m.
swrcatqueries@revenue.ie

Cork District

All Taxes and Duties of customers living in and businesses managed and controlled in Cork East, Cork South West, Cork North West.

Contact details for the Cork District
District Address & Public Office Opening Hours Phone Email
Cork East
including Cork County East,
City North & City Centre
Revenue House,
Assumption Road,
Blackpool,
Cork
T23 W922

Audit & Compliance
Monday - Thursday:
9.15am - 12.45pm & 2pm to 5.30pm
Friday:
9.15am - 12.45pm & 2pm to 5.15pm
LoCall
1890 368 378



021 602 7000






Please use the secure 'MyEnquiries' service
available through myAccount or ROS



corkeast@revenue.ie
Cork South West
including Cork County
South West & City
South and City East
Revenue House,
Assumption Road,
Blackpool,
Cork
T23 W922

Audit & Compliance
Monday - Thursday:
9.15am - 12.45pm & 2pm to 5.30pm
Friday:
9.15am - 12.45pm & 2pm to 5.15pm
LoCall
1890 368 378



021 602 7000






Please use the secure 'MyEnquiries' service
available through myAccount or ROS



corksouthwest@revenue.ie
Cork North West
including Cork County North
West & City West
Revenue House,
Assumption Road,
Blackpool,
Cork
T23 W922

Audit & Compliance
Monday - Thursday:
9.15am - 12.45pm & 2pm to 5.30pm
Friday:
9.15am - 12.45pm & 2pm to 5.15pm
LoCall
1890 368 378



021 602 7000





Please use the secure 'MyEnquiries' service
available through myAccount or ROS





corknorthwest@revenue.ie
Cork
Vehicle Registration: Deals with
Queries/ Transfer of Residence
Applications / Appointments
Revenue House,
Assumption Road,
Blackpool,
Cork
T23 W922
021 602 7066 swregionvrt@revenue.ie

Expressions of Doubt

All Expressions of Doubt must be submitted, using MyEnquiries, to:

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Revenue Customs Offices - Trade Facilitation

Contact details for the Revenue Customs Offices
Address Phone Fax Email
Tivoli Container Compound,
Tivoli,
Cork
T23 YNT9
021 4501427,
021 4505544
021 4502750 imexcorkairpoty@revenue.ie
aeptivoli@revenue.ie
Foynes,
Co. Limerick
V94 WP73
069 65151
069 65228
   
Shannon Airport,
Co. Clare
V14 KC92
061 775902   ShannonCargo@revenue.ie

Limerick

All Taxes and Duties of customers living in and businesses managed and controlled in Limerick.

Contact details for the Limerick District
Function Address Phone Email
Business Taxes River House,
Charlotte's Quay,
Limerick
V94 X4D6

1890 368378

Opening Hours:
Monday to Friday:
9.30 a.m. – 4.00 p.m.
 
Public Office River House,
Charlotte's Quay,
Limerick
V94 X4D6

Opening Hours:
Monday to Friday:
10.00 a.m. – 4.00 p.m.
 
Vehicle Registration: Deals with
Transfer of Residence
Applications / Appointments
Sarsfield House,
Limerick
V94 R972
061 488410 swregionvrt@revenue.ie
Revenue Customs Port Control Foynes,
Co. Limerick
V94 WP73
069 65151
069 65228
 

Expressions of Doubt

All Expressions of Doubt must be submitted, using MyEnquiries, to LimerickEOD@revenue.ie

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Clare

Audit and Compliance for customers living in and businesses managed and controlled in Clare.

Contact details for the Clare District
District Address Phone Email




Audit / Compliance
River House,
Charlotte's Quay,
Limerick
V94 X4D6

Opening Hours:
Monday - Friday:
10 a.m. – 4 p.m.


Kilrush Road,
Ennis,
Co. Clare
V95 AY95
061 212700





065 6849000
 
Other Services now dealt with
as follows:


Customer Services IT/CT

Self-Assessing

PAYE SW Region



River House,
Charlotte's Quay,
Limerick
V94 X4D6



061 212700



limerickitctcgt@revenue.ie


limerickitctcgt@revenue.ie

SWpaye@revenue.ie
Vehicle Registration: Deals with
Transfer of Residence Applications/
Appointments
Sarsfield House,
Limerick
V94 R972
061 488410 swregionvrt@revenue.ie
Cargo Terminal Shannon Airport,
Co. Clare
V14 KD77
061 775902 ShannonCargo@revenue.ie

Expressions of Doubt

All Expressions of Doubt must be submitted, using MyEnquiries, to ClareEOD@revenue.ie

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Kerry

All Taxes and Duties of customers living in and businesses managed and controlled in Kerry.

Please bear with us during Income Tax peak demand period from November to January and PAYE peak demand period from January to March. Use our online services to avoid delays. Please note LoCall telephone rates apply to fixed land lines. Calls from mobiles may cost considerably more.

Useful Information for PAYE Customers.

Contact details for the Kerry District
Address Telephone Email
Government Offices,
Spa Road,
Tralee,
Co. Kerry
V92 HYF7
066 7161000

Business Customers
LoCall 1890 368 378



Vehicle Registration Tax
(Transfer of Residence only):
066- 716 1000


Online enquiries for IT, CT, CGT or VAT
can be made securely via MyEnquiries
through either MyAccount or ROS
to kerrydistrict@revenue.ie

Online enquiries can be made
securely via MyEnquiries through either
MyAccount or ROS to swregionvrt@revenue.ie

Lines are open Monday to Friday 9.30 to 16.00 (excluding Public Holidays)

Contact Details for Personal Callers is by appointment only *

Contact Details for Personal Callers
Address Personal Callers Telephone
Government Offices,
Spa Road,
Tralee,
Co. Kerry
V92 HYF7
By Appointment Only 066 716 1108

* From the 23rd November 2015, Kerry District Public Office is operating an Appointments only Service. For appointment contact 066 – 716 1108. The line is open from 9.30 – 16.00 Monday to Friday (excluding Public Holidays).

But why wait for an appointment!

For quick and secure service at any time that suits you use our comprehensive Online Services.

Expressions of Doubt

All Expressions of Doubt must be submitted, using MyEnquiries, to KerryEOD@revenue.ie

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Special Compliance Branch

Contact details for the South West Special Compliance District
District Address Phone Email
Cork Special Compliance Branch Head Office Revenue House,
Assumption Road,
Blackpool,
Cork
T23 W922
021 602 7000 swscd@revenue.ie
Special Compliance Branch: Maritime Unit Revenue House,
Blackpool,
Cork
T23 W922
021 602 7000 scdmaritime@revenue.ie
Special Compliance Branch: Enforcement:
Customs & Excise Unit
Cork Airport,
Cork
T12 E8PP
021 4947170 scdcorkairport@revenue.ie
Limerick Special Compliance Branch: Limerick Enforcement: Customs & Excise Unit Sarsfield House,
Francis St.
Limerick
V94 R972
061 488497 scdlimerick@revenue.ie
Clare Special Compliance Branch: Enforcement: Customs & Excise Unit Passenger Terminal,
Shannon Airport,
Co. Clare
V14 KD77
061 775901 scdenforceshann@revenue.ie
Kerry Special Compliance Branch: Tralee Government Offices,
Spa Road,
Tralee,
Co. Kerry
V92 HYF7
066 7161000 scdtralee@revenue.ie

Regional Investigation Branch

Responsibility for Investigations and preparation of cases for prosecutions.

Contact details for Regional Investigation Branch
Address Phone
Office of the Revenue Commissioners,
Regional Investigation Branch,
Revenue House,
Blackpool,
Cork,
T23 W922
021 6027141

southwestrib@revenue.ie

Reporting Form Tax Evasion

Regional Office

Contact details for the Regional Office in the South West Region
Address Phone Email
Revenue House,
Assumption Road,
Blackpool,
Cork,
T23 W922
021 602 7000 swregoffice@revenue.ie

Customer Service Complaints

Normally the best and quickest way to resolve a customer service complaint is to contact the Revenue Office dealing with your affairs. A Revenue staff member will try to resolve your complaint without delay. However, if it cannot be resolved, or if you are unhappy with the response, then you can ask that it be reviewed by the local Manager.

If you are still unhappy, you can have your complaint referred to the Customer Service Manager in the South West Region. Contact details are as follows:

Address and Telephone number for all Customer Service Complaints
Address Phone e-mail
Office of the Revenue Commissioners,
Revenue House,
Assumption Road,
Blackpool,
Cork,
T23 W922
021 602 7016
or
021 602 7018
swregoffice@revenue.ie

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