Automated Entry Processing (AEP)

The automation of Customs import and export procedures was introduced nationally in April 1991 by the launch of Revenue's Automated Entry Processing (AEP) system. Since then this system has been responsible for the validation, processing, duty accounting and clearance of customs declarations. The system also checks updated data format, calculations, validations, preferential rates, prohibitions / restrictions and verifies that sufficient credit is available in the Trader's account.

However, due to the introduction, by European Regulation, of a harmonised and codified Single Administrative Document (SAD) along with new pre-arrival and pre-departure summary declarations it has been necessary to redevelop the AEP system. This redevelopment project embraced modern technologies, allowed Traders direct access to AEP via the Revenue Online Service (ROS) and provided greater scope for flexibility and trader facilitations.

Revenue operate a Helpline Number for all AEP Queries.

Lo-call number: 1890-204-304
or 353-67-63139

The Helpdesk is available from 9am to 5pm Mon-Fri or email If you have an urgent systems query outside these hours, please contact 01-8972970.

Queries relating to the eCustoms systems can be emailed to:

Print this page