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Revenue’s Customer Panels

Revenue has set up 4 Customer Panels to assist us in understanding our customers’ needs when it comes to the type of service we provide. These panels are located in Sligo and Waterford for PAYE customers and Limerick and Dublin for business customers.

Each Customer Panel is made up of a small number of customers who are interested in sharing their views on our services and also providing input into the design of new online services.

You don’t have to be an expert in tax or computers to take part. It’s an opportunity for you to tell us about your experience of our services and to make any suggestions on how we can deliver our services into the future. Your views will help influence how we will design our services. Details of your own tax affairs, specific cases, or tax policy issues are not discussed.

The next Customer Panel meetings will take place as follows and last around 90 minutes:

  • 22 March 2017 at 6pm: PAYE Customer Panel Waterford
  • 23 March 2017 at 6pm: Business Customer Panel Limerick
  • 27 March 2017 at 6pm: Business Customer Panel Dublin
  • 29 March 2017 at 6pm: PAYE Customer Panel Sligo

If you are interested in joining a Customer Panel, please contact William Murphy on (01) 424 4374 or by email to

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