Revenue Technical Service
The Revenue Technical Service (RTS) operates within the four Revenue Regions and handles complex technical issues on which practitioners and business taxpayers may need clarity.
This service, however, should not be used as a first point of contact by either practitioners or businesses. Revenue expects that practitioners and business taxpayers will have researched and analysed the issue themselves in the first place. Where the answer remains unclear they should then seek the assistance of this service.
For more information please see Revenue Service to Practitioners and Business Taxpayers including RTS guidelines.
Complex technical queries are to be submitted in writing via MyEnquiries to the Queries Management Officer (QMO) for the relevant Revenue office or Region.
To ensure the efficient management of queries to the Revenue Technical Services submissions must be in the specific format. See Form RTS 1A.