Revenue eBrief No. 196/18

01 November 2018

Revenue Structure Changes

Revenue’s structures continually evolve to ensure that we optimise the alignment of our resources with risk and deliver a high quality service to support taxpayer compliance. We want to ensure our structure accommodates and reflects changes in our customer base, the evolving national and international tax and customs environment, and the impacts and implications of significant changes for tax administration such as PAYE Modernisation.

We have been developing our organisational structure and we are now moving from a single Large Cases Division and four geographically based Regions (Border Midland West Region, Dublin Region, East South-East Region and South West Region) to a new structure that is based on a nationally segmented customer base.

The new national divisions are built around the following customer segments: 

  • Large Corporates Division - dealing with the largest companies, managed through sectoral branches
  • High Wealth Individuals Division - dealing with high wealth individuals, pensions, and tax avoidance issues
  • Medium Enterprises Division - dealing with a tier of large businesses and wealthy/high income individuals below the thresholds for Large Corporates and High Wealth Individuals Divisions
  • Business Division - dealing with the majority of business taxpayers
  • Personal Division - dealing with all personal or non-trading taxpayers as well as not-for-profit organisations

Every taxpayer is now managed by Revenue, from a service and compliance standpoint, by one of the new nationally based divisions. The only impact for the purposes of a taxpayer’s engagement with Revenue is that in certain instances, new teams or new individuals will be looking after that engagement on the Revenue side.

The contact details for the new divisions are available on www.revenue.ie. The following chart sets out at high level the branch structure of each of the new divisions. 

Personal Division

Business Division

Medium Enterprises Division

High Wealth Individuals Division

Large

Corporates Division

PAYE Modernisation Branch

Service Branch

Accountancy, Legal & HWI Branch

High Wealth Individuals Branch

Service Branch

PAYE Service Branch

Service Branch

Agriculture, Health & Tourism Branch

High Wealth Individuals Branch

Multi Tax Audit Branch

PAYE Service Branch

Compliance Branch

Cork

Construction Branch

High Wealth Individuals Branch

Transfer Pricing Audit Branch

Self Assessed Service Branch

Compliance Branch

Dublin City Centre, North City

IT, Science & Finance Branch

High Wealth Individuals Branch

Alcohol, Tobacco & Multiples Branch

Self Assessed Service Branch

Compliance Branch

Dublin South City,

Dun Laoghaire Rathdown

Manufacturing Branch

Financial Services (Pensions) Branch

e-Audit, Customs &

PREM Audit Branch

Compliance Branch

Compliance Branch

Galway, Roscommon

Motor Transport & Utilities Branch

 

Property, Construction &

General Manufacturing Branch

LPT Branch

Compliance Branch

Kildare, Wicklow

Non-Resident &

Online Trading Branch

 

Natural Resources,

Food & Leisure Branch

Stamping Branch

Compliance Branch

Kilkenny, Waterford,

Wexford, Carlow, Laois

Retail Branch

 

Financial Services (Banking) Branch

 

Compliance Branch

Limerick, Clare, Kerry, Tipperary

Wholesale Branch

 

Financial Services (Insurance) Branch

 

Compliance Branch

Louth, Cavan, Monaghan

Revenue Technical Services Branch

 

Information, Communications & Technology Branch

 

Compliance Branch

Mayo, Sligo, Donegal,

Leitrim, Longford

 

 

Information, Communications & Technology Branch

 

Compliance Branch

South Dublin, Fingal

 

 

Motor, Oils & Transport Branch

 

Compliance Branch

Westmeath, Offaly, Meath

 

 

Life Sciences (Biotechnology, Pharmaceutical & Medical) Branch

 

 

 

 

Financial Services (Financing & Investment Funds) Branch