National Employer Helpline

The contact details shown below should be used by employers for all queries, including queries relating to:

  • Pay As You Earn (PAYE)
  • Pay Related Social Insurance (PRSI)
  • new employees
  • Benefit in Kind (BIK).

For taxpayer confidentiality reasons, the helpline is unable to discuss the tax affairs of an individual employee with their employer. Such queries should be made by the employee through the PAYE service.


01 738 3638

Call charges may vary depending on your telephone provider's service contract.

Telephone opening hours: 09.00 to 17.00 (Monday to Friday).


Please use the secure 'MyEnquiries' service available in myAccount or ROS

Postal address

Collector General's Division
Government Offices
Co. Tipperary
E45 T611.