The contact details shown below should be used by employers for queries about the operation of PAYE, including queries relating to:
- Pay as You Earn (PAYE).
- Pay Related Social Insurance (PRSI).
- New employees.
- Benefit in Kind (BIK).
For taxpayer confidentiality reasons, the helpline is unable to discuss the tax affairs of an individual employee with their employer. Such queries should be made by the employee through the Pay as you Earn (PAYE) service.
01 738 3638
1890 254 565
Call charges may vary depending on your telephone provider's service contract.
The National Employer Helpline normal telephone opening hours: 09.30 to 17.00 Monday to Friday.
To assist employers during the transition to PAYE Modernisation, the Helpline telephone opening hours are being extended as follows:
Extended helpline opening hours
|As from||Opening hours|
Monday, 17 December
8.00am - 7.00pm, Monday - Thursday
8.00am - 5.00pm - Friday
9.00am - 1.00pm - Saturday
Please use the secure 'MyEnquiries' service available in myAccount or ROS.
National Employer helpline