Fraudulent emails, SMS (Text messages) and phone calls

Fraudulent phone calls and tax agents or tax advisors

Recommendations for phone calls

Revenue may call for legitimate reasons, but we will never ask for your financial information, including bank account details, card numbers, or passwords. To protect your data, we will first verify your identity using other information you have provided to us. If you receive an unexpected call asking for financial details, this is a scam. End the call immediately.

These callers may ask for your Revenue account, bank or card details. You should never give these details in response to an unexpected phone call.

If you are unsure that a caller claiming to be from Revenue is legitimate, you should hang up. You can then contact Revenue using MyEnquiries or the Contact us page to follow up. Never use a phone number that you have been given in a suspicious email or call.

Recommendations if you are using or considering using tax agents or tax advisors

A reputable agent will never request your personal Revenue (myAccount, ROS or LPT) login details and one-time verification code. Such requests are indicators of possible fraud.

Revenue has a secure agent and advisor e-linking application. This application enhances digital security by protecting agents and their clients from identity theft. The agent e-linking application establishes a digital approval system for Revenue customers who are registered for, and active on, Revenue's online systems.

If you wish to be represented by an agent, you should use this system to appoint them. They do not need your Revenue password to represent you. If they do ask for your Revenue password, you should refuse to provide it.

Further details on the agent and advisor e-linking process page.