Buying goods online for personal use
How to locate your goods following arrival to Ireland
You may experience a delay in the delivery of your goods following their arrival in Ireland. If this happens you should contact the import station or mail centre where your goods arrived. For goods delivered by the express carriers, contact Dublin Airport or for goods delivered by An Post, contact Portlaoise Mail Centre.
If your goods are selected for a Customs intervention, you will receive a written notification from Customs. This notice will advise if the goods are detained or seized and provide the appropriate contact details.
Next: How to pay your import charges