Revenue survey of Customs Community

Revenue’s Economic Research Unit is running a survey of customers who engage with customs services. The purpose of our survey is to further inform our understanding of the issues customers face and to help us improve the quality of the service we provide to you.

If you have been selected for the survey, you will receive an email inviting you to complete our short online survey before 18 July 2025.

Our survey does not ask for financial or personal information.

Revenue will never ask for such information in emails or surveys.

In dealing with your tax and customs affairs, Revenue does not issue emails with website links included. This survey is not in any way connected with your individual tax and customs affairs and the link has been provided for the strict purpose of inviting customer feedback to help us to improve the quality of service we provide.

If you have any concerns in relation to the survey, please contact us at surveys@revenue.ie.