Revenue eBrief No. 204/18
30 November 2018
National Employer Helpline – Extended opening hours to support PAYE Modernisation
The National Employer Helpline provides support to employers in relation to their obligations to operate PAYE.
To assist employers during the transition to PAYE Modernisation, the Helpline telephone opening hours are being extended as follows:
Extended helpline opening hours
Week beginning | Opening hours |
Monday, 10 December
|
08:00 - 17:00, Monday - Friday
|
Monday, 17 December
|
08:00 - 19:00, Monday - Thursday
08.00 - 17.00 - Friday
09.00 - 13.00 - Saturday
|
Over the holiday period
Opening hours over the holiday period
Date | Opening hours |
Monday, 24 Devember |
09:00 - 13:00 |
Tuesday, 25 December |
Closed |
Wednesday, 26 December |
Closed |
Thursday, 27 December |
08:00 - 17:00 |
Friday, 28 December |
08:00 - 17:00 |
Saturday, 29 December |
Closed |
Monday, 31 December |
08:00 - 19:00 |
Tuesday, 1 January |
Closed |
The extended service resumes on Wednesday, 2 January.
All employers should make sure they are ready for PAYE Modernisation and are encouraged to review the 'Getting Ready' section of 'PAYE Modernisation' on the Revenue website.