PAYE customers – end of year process

How you will receive a refund, if due

Your refund will be transferred directly to your bank account if you provide your bank details in:

  • ‘My Profile’ within myAccount
  • or
  • when you are completing your Income Tax return.

Otherwise, you will receive a cheque by post.


Details of data protection policy and information are outlined in the Data protection section.

Refund for jointly assessed couples

If you are jointly assessed, any refunds will be paid to each person in proportion to the amount of tax each has paid.

Next: What to do in an underpayment position