How will the Automated Import System (AIS) impact your business?

Customs agents

From Monday, 23 November 2020 at 9:00am AIS replaced the Automated Entry Processing (AEP) which was  used for import.

If you lodge customs import declarations using your own software, you should ensure:

  • your customs software is upgraded so you can lodge import declarations using AIS
  • and
  • your staff are familiar with the following:
    • content and structure changes of the new declaration
    • new message types
    • new formats for existing messages.

The examples below show how customs agents should manage their customs formalities after the launch of AIS on Monday, 23 November 2020 at 9:00am.


If you lodge or plan to lodge export declarations, you must use the AEP system and continue to use the current AEP system software.

See Automated Import System (AIS) - Information for customs agents to assist you further in your preparations for AIS.

If you have any queries in relation to this presentation, please contact Revenue at

Next: Temporary storage facility (TSF) operators